Refund Policy

All Sales Are Final!!!! If you are unhappy with your purchase and you're having an issue with your order due to you choosing the wrong size of extensions and would like to return your items for an exchange of merchandise,  please send your item(s) back to our distribution center.

To process a return, 

  • Circle the item on the package slip that’s included in your original package that you wish to return and mail the item back to us.
Mail your return to:
5015 Addison Circle #1099
Addison, TX 75001

  • So Haute Studio does not provide customers with pre-paid return labels. You will be responsible for covering the shipping costs to return.
  • Please allow 5-7 business day to process your return once it is reviewed and received by our Distribution Center.
Keep proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.
Still need help, Contact Us!!!! (Contact information can be found using the search icon located on our Home page.)